Returns & Exchanges
At Capture CVS, we want you to love every piece you wear, which is why we offer a 30-day window for returns or exchanges on all items in their original condition. Our goal is to ensure your fashion journey is as seamless as possible, from your first click to the perfect fit.
Initiate Your Request
Log in to our online returns portal with your order number and email address to select the items you wish to return or exchange.
Prepare Your Package
Securely pack your items in their original packaging, ensuring all tags are attached and the garment is unworn and unwashed.
Ship It Back
Print your prepaid shipping label from the portal and drop off the package at any authorized carrier location.
Receive Your Refund
Once our team inspects your return, we will process your refund or ship your exchange item within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing